GDPR Aligned
Privacy Notice
Who we are
The Oracle of Shadow & Bone (“we”, “us”) operates this website. For any privacy request, contact hello@oracleofshadowandbone.com.
What we collect
- Information you submit via the contact form (name, email, message).
- Account details if you register for client services.
- Strictly necessary cookies required for the site to function.
- No analytics or tracking cookies are loaded unless you accept them.
Why we process it
To respond to inquiries, deliver readings and sessions you book, fulfill payments, and comply with legal obligations. Legal bases: consent, contract, and legitimate interest.
Sharing
We do not sell personal data. Service providers (hosting, payment processing, email) process data on our behalf under data-processing agreements.
Payment processing
Payments are securely processed by Stripe.Secure payments powered by Stripe
The Oracle of Shadow & Bone does not store or have access to your complete payment card information.
Payment information is processed securely by Stripe in accordance with their own Privacy Policy and security standards.
The Oracle of Shadow & Bone does not store or have access to your complete payment card information.
Payment information is processed securely by Stripe in accordance with their own Privacy Policy and security standards.
Your rights
You have the right to access, correct, delete, restrict, port, and object to processing of your personal data. To exercise any right, email us at the address above.
Retention
Inquiry messages are retained for up to 24 months. Client records are retained for as long as required by law and accounting obligations.
International transfers
Where data is transferred outside the EEA, we use providers with adequate safeguards (e.g. Standard Contractual Clauses).
Updates
This notice may be updated. Material changes will be flagged on this page with a revised date.